Refund policy

Refund & Cancellation Policy

  • Cancellation allowed within 1 day of order
  • Not allowed if order is already shipped
  • No cancellation for perishable goods (unless defective)
  • Damaged/incorrect items must be reported within 1 day
  • Refunds processed within 7 days

Return Policy

  • Returns allowed within 7 days
  • Item must be:
    • Unused
    • In original packaging
  • Sale items may not be eligible
  • Only defective/damaged items eligible for replacement

Shipping Policy

  • Orders shipped within 7 days
  • Delivered via courier or speed post
  • Delivery delays not the platform’s responsibility
  • Shipping charges are non-refundable